Contact us
Pick the right address and the answer comes faster. A person reads every message, and replies go out within one working day, Monday to Saturday.
Member support
Login trouble, profile edits, requests, photo uploads, account questions.
support@byahme.comPayments & billing
Package activation, payment confirmation, bank transfer proof, anything about money.
billing@byahme.comReport & complaints
Fake profiles, harassment, misuse of contact details, or misconduct.
complaints@byahme.comWhere we work from
ByahMe is based in Pakistan, serving Pakistani families here and around the world. Our members are everywhere, and our team is here to help.
Based in Pakistan
Our team works from Pakistan and understands the way Pakistani families look for a rishta, whether they live in Lahore or abroad.
Serving families globally
From Karachi and Lahore to Bradford, Toronto, Dubai, Oslo and Sydney. One price everywhere, in Pakistani rupees, with no overseas surcharge.
Why there is no phone number
A phone call leaves no record. When a family later disagrees about what was said, an email thread settles it and a phone call does not. It is slower, and it is fairer.
Send us a message
Or write here and it goes to the same inboxes. Every field marked * is needed.
How we work
Email replies within one working day, Monday to Saturday.
We are an app-based service, so there is no phone line and no walk-in office. Everything runs through your account and your email, which means every request, decision and payment leaves a record you can point to later. A person reads every message.
What to put in the first message
It saves a round trip. If you are a member, your profile ID — the code beginning BM, not your name, because we identify accounts by the code. If it is about a payment, the date, the amount and the transaction reference. If you are reporting somebody, the profile ID you are reporting and what happened. If you cannot log in, the email address you registered with, and please check the spam folder before writing — the confirmation mail lands there often.
What we cannot do by email
We will not pass a message to another member, give out anybody’s number or photographs, or confirm whether a particular person has an account. Those move only when that member taps accept, and no amount of asking us changes it. See how it works.
Follow us
Begin the search with your family beside you
Free to publish a profile during launch. Photographs and contact numbers stay yours until you decide otherwise.